The purpose of this policy is to outline the process and policy for bank promotions that provide end customers with a freebie. This policy only applies to items paid for by the bank.


TABLE OF CONTENTS

Roles and Responsibilities


  1. Accounting
    1. Creates SO/DR transaction in BEACH to charge bank
    2. Creates inventory adjustment in using Marketing Digits Code at zero SRP
  2. Distribution
    1. Creates and Initiates memo for bank promotions with freebie claim in retail stores
    2. Informs SDM where to allocate the freebies
  3. MCB
    1. Creates new marketing Digits Code for bank promotion freebies
  4. SDM / W-SDM
    1. Creates MO transaction to the retail stores included in the promotion
    2. Prints new barcode for the retagging of marketing items 
  5. Warehouse
    1. Retags items included in the memo with new marketing Digits Code
    2. Updates serial code of item in the IMFS (if item is serialized)

Policy
  1. This policy applies to items paid for by the bank to be given away as redemption freebies in Digits' retail stores.
  2. The Distribution team will create an email request to the MCB department to create a marketing code for the freebie. Each unique SKU needs to have its own marketing Digits Code. 
  3. MCB will create a marketing Digits Code for the freebie items at zero srp and store cost. MCB cannot reuse other marketing Digits Code if it was used in a separate promotion.
  4. The Distribution team will create a memo and include the following details:
    1. Memo Reference Number
    2. Customer Name (Bank) to whom the freebies will be charged to (Eg. CITIBANK.CRP)
    3. Action Plans:
      1. Accounting to create SO / DR in BEACH to charge the bank. Indicate original Digits Code of item and quantity.
      2. Accounting to create stock adjustment in using new marketing Digits Code. Indicate marketing Digits Code created by MCB and quantity.
      3. Indicate store allocation (if available).
      4. W-SDM and Warehouse to coordinate with the retagging of barcodes from original to marketing Digits Code.
      5. SDM to create MO of freebies to the stores (marketing Digits Code). Resume normal process from here.
  5. The Distribution team will coordinate with the bank to provide the store allocation of freebies. The distribution team will email the allocation request to SDM
  6. Retail stores will receive the item in the Middleware as normal.
  7. When releasing freebies to the customer, the retail store staff will scan the item in the POS as normal.

Process Flow